Service Information
Effective October 13, 2026
This is an English translation for convenience. If there is any difference, the Korean version prevails.
AWIK° sells hanok room stays and related add-on services, not physical goods. Nothing is shipped; services are provided as described below.
1. What we sell
- Rooms: private hanok houses in Seochon and Bukchon, Seoul (location, maximum guests and prices are shown on each room page).
- Add-ons: breakfast, airport pickup, tea ceremony and other services you can add when booking (prices are shown on the booking screen).
2. Booking window
- Online booking opens 3 months before check-in (you can choose check-in dates up to 3 months from today).
- Room-specific conditions such as minimum stay are shown on the booking screen.
3. Confirmation
- Your booking is confirmed as soon as payment is complete, and your booking number is shown on screen.
- We immediately email a confirmation with your booking number, dates, payment details and cancellation policy.
- We send check-in details, such as the location and how to enter, the day before check-in.
4. How and when services are provided
- If a room has different check-in/out times, the times on the room page and in your confirmation email apply.
| Service | How it is provided | When |
|---|---|---|
| Room stay | Use of the booked hanok room (self check-in) | Check-in date 15:00 to check-out date 11:00 |
| Breakfast | Served in the room or at a designated place | Morning of the chosen date during your stay |
| Airport pickup | Car transfer from the airport to the room | Date and time agreed when booking |
| Tea ceremony | Held in the room or at a designated place | Time agreed during your stay |
5. Number of guests
Each room has a maximum number of guests that cannot be exceeded. Use may be refused if the number of guests differs from the booking.
6. Contact
Email waki@awik.kr · Phone 070-7107-4279 · Contact page on this website